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Retail & Wholesale

Manage supplier documents from hundreds of vendors in one system.

industryuse-casesretailwholesale

Published: 4/8/2026

Ocriva for Retail & Wholesale

Manage supplier documents from hundreds of vendors in one system.


Daily Challenges in Retail and Wholesale

  • Delivery Orders (D/O) from many suppliers in many formats — each supplier prints their D/O in a different template. Warehouse staff must read and key in each document individually — time-consuming and highly error-prone.
  • Manual PO matching — comparing Purchase Orders against delivery orders and tax invoices across separate stacks of paper. When figures don't match, corrections must be tracked down retroactively, wasting time for both the procurement and accounting teams.
  • Slow Input VAT invoice entry — the Revenue Department mandates e-Tax Invoice, but many suppliers still send paper copies. The accounting team must retype every invoice to enter it into the ERP.
  • Handwritten stock count sheets — the stock-counting team records figures on paper in the warehouse, then types them up again at a computer. Stock data is delayed, leading to frequent ordering mistakes.
  • Goods Received Notes (GRN) with no traceability — paper documents are scattered across receiving points at multiple branches with no central system. Confirming whether deliveries are complete takes a long time.
  • High daily volume of e-commerce fulfillment documents — orders from multiple marketplace platforms (Shopee, Lazada, TikTok Shop) arrive simultaneously, shipping documents pile up, and packing teams cannot keep pace.

How Ocriva Solves These Problems

For Retail Shops / Chain Stores

  • Create Templates per supplier — AI learns each supplier's D/O format and extracts data immediately without remapping fields every time
  • Batch upload all goods received documents for the day in one go — AI processes them in parallel, data enters the Inventory system before close of business
  • Export CSV/JSON directly into POS and Inventory Management systems — no retyping required, stock levels update in real time
Example Field (D/O / GRN)Details
PO Number (Purchase Order Number)Format validation matching the procurement system
Item / SKUMatches master item list
QuantityInteger with unit
Unit Price2 decimal places
Total AmountAutomatically calculated and verified
Delivery DateDate validation
Supplier Name / CodeMatches vendor master

For Wholesale / Distributors

  • Automatic Input VAT invoice OCR — extracts invoice number, tax ID, line items, and VAT amount, then exports directly to the accounting system
  • Automatic PO Matching — Ocriva extracts data from both the PO and the D/O, then immediately flags any quantity or price discrepancy. The procurement team sees the discrepancy before approving payment
  • Webhook notifies ERP the moment a document passes verification — reducing the approval cycle from 2 days to the same day

For E-commerce Fulfillment

  • Photograph shipping documents, send via LINE — packing staff don't need to open a computer; they photograph the shipping document and send it via LINE immediately
  • AI reads marketplace documents in any format — whether from Shopee, Lazada, TikTok Shop, or the business's own website, the system extracts complete data
  • Multi-project separation by channel — create separate projects per marketplace platform or per warehouse branch so data stays clean and analytics are easy to review by channel

Real-World Use Cases

Use Case 1 — Automatic PO Matching for a Multi-Branch Retailer

Branch receives goods from supplier → warehouse staff photographs the D/O and sends via LINE → Ocriva OCR extracts data immediately → system automatically compares against the issued PO → if it matches, data enters the ERP directly → if it doesn't match, the branch manager is notified immediately via webhook — no waiting for end-of-day reports

Use Case 2 — Paperless Stock Count for a Distributor

Stock-counting team photographs every page of the stock count sheet → batch uploads in Ocriva → AI extracts all items and quantities → exports into the Inventory system within 15 minutes instead of 2–3 hours of retyping → immediately compare against system stock, see daily variance instead of monthly


Features Retail Businesses Need

FeatureReal Benefit
PO MatchingAutomatically detects quantity and price discrepancies — reduces incorrect payments
Multi-Supplier TemplateSupports hundreds of suppliers with different document formats — no remapping required
LINE IntegrationEvery warehouse staff member already uses LINE — zero training cost, zero adjustment period
ERP / POS IntegrationWebhook and CSV/JSON export connects with SAP, Oracle NetSuite, Dynamics, AccPac, and common Thai POS systems
Batch UploadUpload all documents for the day in one operation — AI processes them in parallel, saving warehouse team time
Audit TrailEvery document edit and every approval is fully logged — traceable for tax audits

Get Started

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